"Shift Admin has been an incredibly powerful tool for our practice. As an academic EM practice with 4 clinical sites, over 110 physicians, 48 residents, 45 APPs, and 75 scribes we simply could not produce our schedules without the Shift Admin tools. In addition to the volume of providers and shifts, the vast majority of our providers work at more than one location with some working at all four in any given month. The complexity of this was far beyond the capabilities of other scheduling tools. The Shift Admin team has always been extremely responsive to our questions and needs as a client. I would recommend them to anyone looking for a scheduling solution for emergency medicine, especially in a complicated environment."
Kirsten Rounds, RN, MS, Senior Vice President of Administration
University Emergency Medicine Foundation, Providence, RI
"Seamless communication and schedule management tools are critical for the success of our leaders throughout our 90+ facilities. The Shift Admin software provides the tools we need to allow our leaders to schedule and communicate with staff throughout multiple facilities and regions very efficiently. From the ease of viewing individual schedule requests and managing shift changes, to being able to operate the system from home or work, the decision to utilize the Shift Admin software has truly been a great choice for us."
Gerardo Martinez, Shift Admin - Project Manager
Adeptus Health/First Choice Emergency Rooms, Lewisville, TX
"At Infinity HealthCare we use Shift Admin to schedule clinical shifts across multiple specialities including emergency medicine and anesthesia. The centralized request system provides our providers with a seamless experience. The scheduling resources are provided with intelligent tools which make the automation of shift generation both effective and easy. Providers are not burdened with a complex and user unfriendly system. The ability to trade, accept and view shifts is simple and is available across multiple devices and platforms. I have worked very closely throughout the whole implementation of the Shift Admin system, which included deployment of custom hours for non clinical hours. I can confidently endorse every single person I have worked with in that time. The helpdesk is responsive and attentive, and the back office have all provided Infinity HealthCare with stellar service and support from day one."
Andrew Clark, IT Vendor Relationship Manager
Infinity HealthCare, Milwaukee, WI
"The Shift Admin software has been wonderful for our company. Our group supports 9 facilities with over 100 physicians. We really appreciate the way we can define parameters for both the company and the individual physicians. We have some very specific scheduling patterns for a subset of our physicians and the Shift Admin programmers were able to design a way for us to deal with them. The support from everyone at Shift Admin has been and continues to be fantastic. They give us prompt attention with great attention to detail. We wholeheartedly recommend Shift Admin to any company large and small."
Michele Druhl
Emergency Resource Group, Jacksonville, FL
"Shift Admin scheduling has turned out to be a great decision for us. Creating lifestyle-friendly schedules that keep our 23 providers from feeling burned out is a challenge, but Shift Admin's ability to incorporate all of our individual requests and preferences makes creating good schedules easy. Switching shifts, planning vacation time and viewing schedules online is tremendously convenient. Shift Admin has taken some of the stress away from our jobs as emergency medicine providers."
Barbara Griffith, MD, FACEP
Durham Emergency Physicians, PA
"We have a complex and constantly evolving 16 provider, 5 site schedule. Shift Admin has been a godsend, saving us hours, if not days, of work every month. Even better, it has almost completely eliminated schedule complaints as every provider gets the schedule they want. The Shift Admin schedule generator is genius and really quite simple to understand. In the event of problems or questions, Shift Admin technical support answers emails and helps us find a solution within minutes. This program has undoubtedly saved us money while producing a better schedule than we could ever have done on our own. Thanks Shift Admin!"
Bill Pidwell, MD
CFO - Park City Clinic
"Shift Admin is an exceptional system, but more importantly the support you get is fast and from ED physicians who understand your problems and solve them. Their honest and prompt, effective efforts make them a pleasure to work with."
Stephen Coniaris, MD
Tuba City Regional Health Care Corp
"Shift Admin has proved to be an incredible time saver for our group. We use their software for a complicated inter-related set of physician and multi-residency schedules with several uniquely purposed emergency areas and a remote site as well. Our schedules increased in size and scope such that the required effort for the monthly schedule doubled over the course of the year. I webinared with seven electronic schedulers before deciding on a trial with Shift Admin. Shift Admin saw the urgency in our needs and set us up quickly; were very professional and helpful during the trial phase; and eventually worked flexibly with our group and our sometimes onerous contract department to finalize an agreement."
L. Kendall Webb, MD
University of Florida-Jacksonville @ Shands
"We have been using Shift Admin since 2012 and are completely enthusiastic about their product. I can't overstate the value of their customer service and breadth of application features for such a competitive price point. Their software is invaluable for us to operate our Hospitalist and Intensivist programs in an efficient and hassle free manner. I would highly recommend them without reservation."
Manoj Mathew, MD, SFHM Co-Founder and Medical Director
ACE Medical Associates, Los Angeles, CA
"As Florida's premier academic emergency medicine program, we use Shift Admin to power all three of our major missions - clinical services, education, and research. Not only do we use Shift Admin for scheduling physicians for our four emergency departments, we also use this platform for scheduling our emergency medicine residents, advanced practice providers, medical scribes, and research program personnel."
Thomas Payton, MD, MBA, FACEP, Vice Chair of Operations, Medical Director
University of Florida Health, Gainesville, FL
"Our group staffs multiple sites with varying shift lengths, and scheduling is challenging to say the least. Shift Admin helps produce an equitable schedule with only a little sweat on my part. Aside from scheduling, I have never encountered customer service anywhere in any industry or facet of life that matches Shift Admin. Their response time to support requests makes me wonder if they are watching me hit "send" on my keyboard."
Dale Crockett, MD, Director, Emergency Services
Methodist Hospital, San Antonio, TX
"Shift Admin has computerized our scheduling process and made it manageable for the first time. We now have an accurate, up to date schedule that is easily accessible. It is very user friendly, and the administrative support is fantastic. I would definitely recommend Shift Admin."
Lisa Tan, Internal Medicine
Straub Hospitalist, Honolulu, HI
"I have used Shift Admin for almost 5 years now in a variety of settings, and it has been an excellent experience. It has been able to manage complicated schedules with multiple sites, as well as our resident schedules with varying block lengths and duty hour restrictions. Most of all the support from Shift Admin exceeds all expectations - they are always willing to help you tweak settings and build new rules to help your individual situation. Having used other scheduling products and having made schedules by hand, in my mind it may not be the flashiest product out there, but it is probably one of the best in terms of practicality, effectiveness and flexibility."
Harsh Sule, MD, M.P.P, Residency Program Director
Rutgers New Jersey Medical School (MSB E level), Newark, NJ
"We have been using Shift Admin for 2 years now. We find the company to be extremely helpful and remarkably responsive to our needs. Any questions we have get immediately answered. It is quite intuitive to work with, the simplicity for the end-user is outstanding. For the administrator, there are many options for data capture. When we grew from a one hospital to a 2 hospital operation, it became essential to have this program in place."
Bruce Hubbard, MD
EMPAC
"The Shift Admin customer service is outstanding. I don't think I've ever waited more than five minutes for a response to an email. Their answers, explanations, and instructions are clear and concise. Our "wish list" seems to always become their "to do" list. I feel very confident doing the scheduling for our complex group knowing that the people from Shift Admin are always there to back me up."
Leo Mayer
Brigham and Women's Hospital, Boston MA